Fees and charges

The following fees and charges come into effect from 1 July 2026

We set drinking water and wastewater fees and charges in line with our Water Services Strategy and Fees and Charges Policy.

Together, these documents explain why prices change, how pricing decisions are made, and what this means for customers over time.

Find out more about how we set prices.

Residential water charges 2026-27

The following outlines the residential drinking water and wastewater charges for 2026–27. What you pay depends on the services your property is connected to.

These charges also apply to businesses. Many businesses are also required to pay trade waste charges. Find out if your business is eligible for a trade waste waiver.

Read our full Fees and Charges Schedule 2026-27 for more details.

Drinking water charges (charged as a daily fee, where applicable)

Fixed chargesMetered chargesRestricted charges

If your property is connected to our drinking water network you pay:

  • $1.37 per day for fixed drinking water supply charge
  • This is around $498 per year
  • Applies to all drinking water supplies including restricted supplies

If your property has a water meter, you pay for the water you use:

  • $1.48 per cubic metre (m3) of water (1,000 litres = 1m3)
  • This is approximately $381 per year for an average urban household (based on a three-person household using an average of 257m3 per year)
  • The less you use, the less you pay

If your property has a water restrictor you pay:

  • $1.14 per day per water unit
  • This is around $413 per year, per unit
  • A water unit is a supply of up to 1m3 (1,000 litres) of water over a 24-hour period
  • You decide how many units you require

Wastewater charges (charged as a daily fee)

If your property is connected to our wastewater network:

  • $2.61 per day (fixed charge)
  • This is around $952 per year

If your property has more than four toilets (pans):

  • An additional 25% of the fixed charge applies for each pan over four

Serviceability charges (if applicable)

If your property is not currently connected to our drinking water or wastewater network, a serviceability charge may apply.

  • Serviceability (drinking water) - 100% of the fixed drinking water charge
  • Serviceability (wastewater) - 50% of the fixed wastewater charge

These charges apply where:

  • Your property is able to connect to our network, and
  • Water supply and/or wastewater infrastructure is available for connection (your property is within 100m from the relevant drinking water or wastewater supply network).

Serviceability charges help fund the ongoing maintenance and availability of the network, ensuring services are ready for connection when required.

Find out more in our Fees and Charges Schedule 2026-27.

Typical annual charges by property type (2026/27)

The following table outlines typical annual charges for properties based on their drinking water and wastewater service connections.

Urban residential property with
drinking water and wastewater (sewerage)		Annual
cost
Water supply fixed charge$498
Metered water supply (average water usage per year)$381 
Wastewater fixed charge$952
Total average charges for a property per year$1,831
Urban residential property with
drinking water and no wastewater (sewerage)		Annual
cost
Water supply fixed charge$498
Metered water supply (average water usage per year)$381 
Total average charges for a property per year$879
A property on a restricted water supply
with wastewater (sewerage)		Annual
cost
Water supply fixed charge $498
Restricted water supply (1 unit)$413
Wastewater fixed charge$952
Total average charges for a property per year$1,863
A property on a restricted water supply
without wastewater (sewerage)		Annual
cost
Water supply fixed charge$498
Restricted water supply (1 unit)$413 
Total average charges for a property per year$911