All services on this page will be available from 1 July.
From 1 July, Selwyn Water will begin issuing water bills and invoicing our customers directly. From this date, you can register for your MyWater account, an online customer portal where you can make payments and manage your account safely and securely. Find out more about payment options below.
Do it online with MyWater
MyWater is an online portal where you can manage your water account in one place.
With MyWater, you can:
- Check your balance
- Make payments
- Access useful forms and log service requests
You will be able to register for your MyWater account from 1 July.
Want to be the first to know when it goes live?
Sign up to our mailing list
Other ways to pay your bill
Direct Debit
This is the easiest way to pay your bill. Your payment will be automatically deducted from your bank account on the due date.
From 1 July, you can set up a direct debit by registering for MyWater and completing the online form, or by calling us on 0800 735 H2O (426).
This number will only be available from 1 July. Until then, for enquiries about your current water bill or invoice, call 0800 SELWYN (735 996).
Alternatively, you can download a form below and:
- Email it to hello@selwynwater.co.nz or
- Drop it off at the main Selwyn District Council Service Centre (2 Norman Kirk Drive, Rolleston)
Download a Selwyn Water Direct Debit form
Credit card
From 1 July, you can pay a bill or invoice by credit or debit card through MyWater.
You’ll need to register for a MyWater account first. You don’t need to be the account holder to make a payment, but you will need the account number.
Internet banking
Log on to your bank before the due date and use the following details:
- Account name: Selwyn Water Limited
- Bank account number: 01-1839-0955034-01
When making your payment, please include your account number from your bill as the reference.
To ensure your payment arrives on time, we recommend setting it up at least two days before the due date.
In person
- From 1 July, you can pay your bill over the counter at the main Selwyn District Council Service Centre (2 Norman Kirk Drive, Rolleston)
- From 13 July, you can pay in person at any NZ Post store
Please bring a copy of the bill you are paying.
Automatic payments
You can set up an automatic payment at the frequency that suits you using the bank details above. However, if there is still money owing when you receive your invoice, you will need to pay the balance.