Report a fault or leak

A leaking pipe, tap, toilet or appliance can waste thousands of litres of water and may increase your water charges. The sooner a leak is found and repaired, the less water is wasted.

Find out how to check for leaks.

To report a fault or leak you can:

Messages are monitored during our open hours (8.30am to 5pm). For urgent issues, please phone 0800 735 H2O (426). Our phone line operates 24 hours a day, 365 days a year.