Water Services Strategy

Engagement Document

Provides an overview of our full Water Services Strategy and contains a copy of our feedback form.

Draft Water Services Strategy 2026-2027

Sets out how Selwyn Water will deliver safe, reliable, and sustainable water services for the district. It outlines our approach to investing in infrastructure, managing assets, and funding services over time.

Draft Waivers and Remissions Policy

Explains the situations where
Selwyn Water may be able to reduce, adjust, or temporarily waive certain water charges.

Draft Fees and Charges Policy, and Fees and Charges Schedule 2026-27

Sets out how drinking water and wastewater charges are set and applied. This also includes our draft Fees and Charges Schedule for 2026-27

Waiora One Water Strategy

Selwyn Water's approach aligns with the Waiora One Water Strategy, a shared strategic framework agreed between Te Taumutu Rūnanga, Te Ngāi Tūāhuriri Rūnanga and Selwyn District Council.

This Strategy reflects a collective commitment to uphold the mana and mauri of all water as we look to the next 50 years and beyond.

Statement of Expectations

Selwyn District Council sets expectations for Selwyn Water’s performance through a Statement of Expectations.

We will be adding more community events as they are confirmed - please check back for updates.

Come and see us in person

Drop-in session

Saturday 16 May, 11am-12pm, Selwyn Aquatic Centre

Darfield Community Event

Thursday 28 May, 7pm, Darfield Recreation and Community Centre, 92 North Terrace, Darfield. All welcome.

Local Residents' and Community Associations' Meetings

• Rolleston Residents' Association Meeting - Monday 25 May, 7.30pm, Rolleston Community Centre, 94 Rolleston Drive
• Prebbleton  Community Association Meeting - Tuesday 26 May, 7.30pm, Prebbleton Community Hall, 617 Springs Road, Prebbleton

Under the Government’s Local Water Done Well reforms, water service providers like Selwyn Water are required to develop a Water Services Strategy.

It explains what the organisation plans to do to deliver water services, how it will do it, and how it will pay for them, both now and into the future.

A Water Services Strategy typically looks ahead around 10 years and is similar to a council’s Long-Term Plan, but focused specifically on water services

While Water Services Strategies typically look ahead around 10 years, Selwyn Water’s first Strategy focuses on the year ahead while signalling our longer-term direction.

This allows us to establish a strong foundation as we continue to refine data, planning assumptions, and delivery timeframes.

The Strategy will be reviewed in 2027 alongside the Council’s next Long-Term Plan, ensuring decisions are based on the most up-to-date information about growth, costs, and community priorities.

Longer-term plans, investment requirements and pricing will be revisited then using a more mature and validated evidence base.

Community feedback will help us shape decisions about:

• Investment priorities and trade-offs
  
• Costs over time
• What good water services look like for Selwyn

While some requirements are set by legislation, there are still important choices to be made as our district grows.

This policy explains how Selwyn Water will set and apply charges for drinking water and wastewater services.

It outlines the principles used to calculate charges, including cost recovery, fairness between users, and the need to fund safe, reliable services over time.

The policy also includes the Fees and Charges Schedule, which sets out the actual charges proposed for 2026/27.

Together, these documents help ensure charges are transparent, consistent, and aligned with the cost of delivering water services now and into the future.

Read more about what guides our fees and charges.

This policy sets out when Selwyn Water may reduce, adjust, or temporarily waive water charges or penalties in certain circumstances.

It ensures that customers are treated fairly, particularly where there are exceptional situations such as hardship or unexpected events, while also maintaining fairness and financial sustainability for the wider community.

The policy sits alongside the Fees and Charges Policy, while that policy explains how charges are set, the Waivers and Remissions Policy explains when charges can be adjusted.